Product Knowledge

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• I want to know how to remove the rust on my fire pit
• The exterior of the fire pit turned golden/blue hue, I want to know the best way to remove the patina
• Best way to clean the outside of the Shelter
• How do I get rid of the oil marks on the side of my pit?
• Entire Fire pit isn’t 304 stainless steel / Why is only part of the pit magnetic?
• How do I clean creosote out of my Solo Stove?

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• Can I use a cast iron skillet over the top of the fire pit?
• I want to know if exterior of fire pit is hot
• Where is my stand in my pit + stand bundle
• Why doesn’t the fire pit come with a handle
• Is it really smokeless?
• Why does the shield not come with a flame ring

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• How much weight can the Tripod hold?
• Why does the log grabber and poker have the little loops on the end, but the Roasting Sticks and Shield tools do not
• Will the tripod fit over the Fire pits?
• Will the Lid hold up in high winds?
• Are the starters gluten free?
• Can you cook over the Shield?

See all 18 articles

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• Can I use wood in my Grill?
• What is the difference between the Tall and Short stand for the Grill?
• Can the fire pit be used on the Grill stand?
• Can you substitute the Tall Stand for the Short Stand with the Grill Bundle?

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• What kind of alcohol do we recommend in the alcohol burner
• Do I need the cooking ring if I am not cooking?
• What is the heat radius of the camp stove?
• Does altitude impact the functionality of the camp stoves or fire pits?
• Do I need the cooking ring if I am not cooking?

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• How far apart do your pits need to be from each other if burning 2 or more?
• How much ventilation do you need when using the fire pit?
• Do you know why pits need to be 30 ft?
• How much ventilation do you need when using the fire pit
• What is the covered space minimum?
• Can I set my camp stove on a table?

See all 21 articles